Acta Universitatis Danubius. Œconomica, Vol 12, No 5 (2016)

Women Tourism Entrepreneurs in KwaZulu-Natal, South Africa: Any way forward?

Sibongile Princess Tshabalala, Ikechukwu Onyekwere Ezeuduji


This study, done in KwaZulu-Natal, South Africa, sheds light into the challenges facing women entrepreneurs involved in tourism businesses and the opportunities they can harness in the tourism industry, with particular reference to some gender nuances. The study collected qualitative and quantitative data from respondents, and the data were analysed using content and descriptive analyses respectively. The challenges facing these women entrepreneurs identified by the study included lack of financial capital, low business capability, problem of size and scope, racial issues and traditional perceptions, and imperfect business location. Some opportunities for growth identified are local municipality support, internet marketing, and formation of business networks for self-support and training. This study recommends business skills training for women entrepreneurs in the areas of sourcing business funding, creating unique value proposition, product excellence, marketing capability, operational excellence and customer service. Although the study was conducted in a South African province, it has implications for women entrepreneurs in sub-Saharan Africa and beyond.


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